# FAQ

> Co se lidi ptají, než přijdou poprvé. Když tu odpověď nenajdeš, napiš nám.

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[Hlína samoobslužné keramické studio](https://vit.wp.coralvanderpink.com/)

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# Frequently asked questions

What people usually ask before their first visit. Can't find your answer here? Drop us a message.

**Do I need any experience?**

Not at all. The studio is for complete beginners and seasoned makers alike. There's a short guide by every wheel, and clay is forgiving: you can always squash it and start again.

**What should I bring?**

Just yourself and clothes you don't mind getting messy. Clay, tools, glazes, paints and aprons are all waiting in the studio.

**How do I get into the studio?**

Once you've paid for your booking, we'll send you a six-digit access code by email and text. Enter it on the keypad by the door and you're in.

**How does the smart lock work?**

Every booking gets its own code, valid from five minutes before your session starts until five minutes after it ends. Then it simply stops working.

**What if I'm running late?**

No problem, your code works for the whole booking. You'll just have less time, as the booking doesn't shift.

**Can I cancel my booking?**

Yes, in your account, up to 24 hours before the start. We'll refund you the same way you paid. After that we can't offer a refund, but get in touch and we can usually work something out.

**What if I can't make my booking?**

If you know at least 24 hours in advance, move it to another slot in your account. Otherwise it's forfeited, but drop us a message and we'll try to find you another time.

**Can I bring my child?**

Yes, children aged 6 and up are welcome with an adult. Count every child who'll be making something as a person in your booking.

**How long does firing take?**

Your piece first needs to dry (about a week), then it goes into the kiln for a bisque firing, and once more after glazing. Allow two to three weeks in total.

**When can I pick up my finished piece?**

Once we let you know it's been fired, usually within 14 days of glazing. Collect it during opening hours, or during your next booking.

**Is the studio self-service?**

Yes. Come at your time, let yourself in with your code, get creative and tidy up after yourself. Nobody's watching over you or interrupting.

**Is there an instructor in the studio?**

Not during regular bookings, that's the self-service part. Instructors only run workshops, which you sign up for separately.

**How many people can come at once?**

There are 2 spots at the wheel, 4 at the modelling table and 4 at the decorating table. Enter the number of people when booking and the system will make sure there's room for everyone.

Něco dalšího? [ahoj@keramickestudio.cz](mailto:ahoj@keramickestudio.cz)

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## Přijď si vytočit svůj první hrnek.

Kruh se točí každý den od osmi do desíti. Kód od dveří máš hned po zaplacení.

[Rezervovat místo](https://vit.wp.coralvanderpink.com/rezervace/)

Hlína samoobslužné keramické studio

Keramické studio, kde si na chvíli vypneš hlavu. Přijď kdykoliv mezi osmou ráno a desátou večer.

Studio Keramická 12, Praha [+420 777 123 456](tel:+420777123456) [ahoj@keramickestudio.cz](mailto:ahoj@keramickestudio.cz) Po–Ne 8:00–22:00

© 2026 Hlína · [Podmínky a soukromí](https://vit.wp.coralvanderpink.com/podminky/) Tvoř. Zpomal. Užij si keramiku.